Microsoft Outlook 2000 Foundation Level Training Course

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Microsoft Outlook 2000 Foundation Level Training Course

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Written by Administrator

Sunday, 09 December 2007 10:41

Training Course Outline

1. INTRODUCTION TO OUTLOOK 2000

WHAT IS OUTLOOK?

STARTING OUTLOOK

To start Outlook using the Start menu
To start Outlook using the icon on the Desktop
To start Outlook using the icon on the Quick Launch toolbar

CLOSING OUTLOOK

To close Outlook

OUTLOOK 2000 SCREEN

Outlook Bar
Standard Toolbar
To display the name of an icon on a toolbar

OUTLOOK BAR

To open a group folder
Outlook Shortcuts group
My Shortcuts group
Other Shortcuts group

2. CONTACTS FOLDER

WHAT ARE CONTACTS?

To open the Contacts folder

CONTACTS SCREEN

To switch to Address Cards view
To select a Contact
To select multiple Contacts
To delete a Contact(s)

VIEWING CONTACTS

To locate a Contact using the Index Tabs
To view a Contact

PRINTING CONTACTS

To print a Contact

ADDING A CONTACT

To add a Contact

ADDING A CONTACT - DETAILS FOLDER

ADDING A CONTACT - SAVING THE CONTACT

To save the Contact

EDITING A CONTACT

To edit a Contact

SEARCHING FOR A CONTACT

To search for a Contact

SENDING A LETTER TO A CONTACT

To send a letter to a Contact

3. ELECTRONIC MAIL

WHAT IS ELECTRONIC MAIL?

INBOX FOLDER

To open the Inbox folder

INBOX SCREEN

To switch to Messages view
To select a message

MESSAGE STATUS ICONS

READING MESSAGES

To check for new messages
To read a message
To print a message
To delete a message

SORTING THE INBOX

To sort the contents of the Inbox

MESSAGE FLAGS

To flag a message

SEARCH FOR A MESSAGE

To search for a message

SENDING A MESSAGE

To send a message

SENDING A MESSAGE - SELECT NAMES

Using the Select Names dialog box

SPELL CHECK YOUR MESSAGE

To spell check your message

SETTING MESSAGE OPTIONS

To open the Message Options dialog box
Set message importance
Set message sensitivity
To direct replies to someone else
Set delivery date
Set expiry date
Set tracking options
To close the Message Options dialog box
To send the message

FORMATTING YOUR MESSAGE

Formatting Toolbar icons
To select a word
To select a paragraph
To change the font
To change the font size
To change the font colour
To embolden text
To italicise text
To underline text
To left justify text
To centre text
To right justify text
To add bullets to a list
To indent text
To decrease an indent

REPLYING TO A MESSAGE

FORWARDING A MESSAGE

To forward a message

ATTACHING A FILE TO A MESSAGE

To insert a file into a message

OPENING AN ATTACHED FILE

To open an attached file

SAVING AN ATTACHED FILE

To save a file attached to a message

SENT ITEMS FOLDER

To open the Sent Items folder
To re-send a message

OUTBOX FOLDER

To open the Outbox folder

4. CALENDAR FOLDER

CALENDAR SCREEN

Appointments
Events
Meetings
To open the Calendar folder
To switch to Day / Week / Month view
To select an Appointment
To select a Meeting
To select an Event
To view details of an Appointment
To view details of an Event
To view details of a Meeting

NAVIGATING THE CALENDAR

To open the calendar on a specific date using the Date Navigator
To open the calendar on a specific date
To open the calendar at today's date

CALENDAR VIEWS

To switch to a different view
Day View
Work Week View
Week View
Month View

ORGANIZING A MEETING

To plan a meeting
Specify attendees - method 1
Specify attendees - method 2
Set meeting start and end time

ORGANIZING A MEETING - CONTINUED

To view the status of a meeting organized by yourself

RESPONDING TO A MEETING REQUEST

To respond to a meeting request

SCHEDULING AN APPOINTMENT

To schedule an Appointment

SCHEDULING AN EVENT

To schedule an Event

RECURRING APPOINTMENTS

To create a recurring appointment
To delete a recurring appointment

PRINTING THE CALENDAR

5. TASKS FOLDER

WHAT ARE TASKS?

To open the Tasks folder

TASKS SCREEN

To switch to Simple List view
To select a Task
To view the details of a Task
To print the Task List

SORTING THE TASKS FOLDER

To sort the contents of the Tasks folder

CREATING A NEW TASK

To create a New Task

DELETING A TASK

To delete a Task

CREATING A TASK REQUEST

To create a task request
To specify a due date
To request a status report once the task is complete

RESPONDING TO A TASK REQUEST

To respond to a Task Request

ASSIGNING A TASK TO SOMEONE ELSE

To assign a task to someone else

UPDATING A TASKS STATUS

To update the status of a task
To mark a task as completed
To quickly mark a task as completed

TASK STATUS REPORTS

To email a status report on a task

SEARCHING FOR TASKS

To search for a task

6. OUTLOOK TODAY FOLDER

OUTLOOK TODAY FOLDER

To open the Outlook Today folder
To open the Inbox folder from Outlook Today
To open the Calendar folder from Outlook Today
To view details of an appointment from Outlook Today
To open the Tasks folder from Outlook Today
To mark a task as complete from Outlook Today

CUSTOMIZING OUTLOOK TODAY

To display the Outlook Today folder options
To make Outlook Today the default startup folder
To set the number of days in the Calendar section
To set Outlook Today task list options
To change the look of the Outlook Today window
To return to the Outlook Today folder

7. JOURNAL FOLDER

WHAT IS THE JOURNAL?

To open the Journal folder

VIEWING ENTRIES IN THE JOURNAL

To expand a group
To collapse a group
To bring other dates into view
To move to a specific date
To move to the current date
To select a Journal entry
To view details of a Journal entry
To print a Journal Entry

MAKING ENTRIES IN THE JOURNAL

To record an Outlook item in the Journal
To record other activities in the Journal

AUTOMATING THE JOURNAL

To automate the Journal

8. NOTES FOLDER

WHAT ARE NOTES?

To open the Notes folder

CREATING A NOTE

To edit a Note

VIEWING NOTES

To select a Note
To open a Note
To close a Note
To increase the size of a Note
To print a Note
To delete a Note

ORGANIZING NOTES

To set the colour of a Note

SEARCHING FOR NOTES

To search for a note

9. DELETED ITEMS FOLDER

DELETED ITEMS FOLDER

To open the Deleted Items Folder
To select an item in the Deleted Items Folder
To select multiple items in the Deleted Items Folder
To empty the Deleted Items Folder
To recover items from the Deleted Items Folder
To automatically empty the Deleted Items Folder when you exit Outlook

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