Training Course Outline

1. INTRODUCTION TO OUTLOOK XP

WHAT IS OUTLOOK XP?

• Outlook XP
• Delivery
• Setting up Outlook 2002 to send and receive emails

CREATING MESSAGES

• Creating a Message
• Setting Message Formats
• Attaching a File to a Message
• Using Rules
• Using the Rules Wizard
• Adding a Signature to a Message
• Organizing Messages with Colour
• Checking the Spelling and Grammar

MAIL CUSTOMIZATION

• Using Message Stationary
• Customizing Stationary
• Modifying Message Formats
• Modifying the Settings
• Modifying Delivery Options

OPENING AND REPLYING

• Opening and Reading a Message
• Opening an Attachment
• Saving an Attachment
• Replying to a Message
• Forwarding a Message
• Selecting a Message Recipient
• Marking Messages Unread
• Using the Preview pane Options - Marking Messages Read
• Recalling a Message
• Deleting a Message

2. OUTLOOK 2002 INTERFACE

OUTLOOK 2002 WORKSPACE

• Using the Main Menu
• Using the Standard Toolbar
• Using the Advanced Toolbar
• Using Outlook Shortcuts
• Using My Shortcuts
• Using Other Shortcuts
• Using the Office Assistant

CUSTOMIZE OUTLOOK TODAY

• Customizing Outlook Today
• Customizing the Toolbar
• Creating a new Toolbar
• Creating Custom Views
• Adding Additional Time Zones

3. THE TOOLBARS

THE STANDARD TOOLBAR

• Using the New Mail Message Pull-down Menu
• Using the Print button
• Using the Move to Folder button
• Using the Delete button
• Using the Reply button
• Using the Reply to All button
• Using the Forward button
• Using the Send and Receive button
• Using the Find button
• Using the Organize button
• Using the Address Book button
• Using the Find a Contact field
• Using the Help button
• Using the Outlook Today Toolbar
• Using the Back button
• Using the Forward button
• Using the Web Search Feature
• Using the Go button
• Using the Stop button
• Using the Refresh button
• Using the Message Toolbars
• Using the Plain Text Message Toolbar
• Using the HTML Message toolbar
• Using the Rich Text Message toolbar

THE ADVANCED TOOLBAR

• Using the Outlook Today button
• Using the Back button
• Using the Forward button
• Using the Up One Level button
• Using the Folder list button
• Using the Preview Pane button
• Using the Print Preview button
• Using the Undo button
• Using the Rules Wizard button
• Using the Current View field
• Using the Group By Box button
• Using the Field Chooser button
• Using the AutoPreview button

OUTLOOK SHORTCUTS

• Using the Outlook Today button
• Using the Calendar button
• Using the Contacts button
• Using the Tasks button
• Using the Notes button
• Using the Deleted Items button

MY SHORTCUTS

• Using the Inbox button
• Using the Drafts button
• Using the Journal button
• Using the Outlook Update button

OTHER SHORTCUTS

• Using the My Computer button
• Using the My Documents button
• Using the Favorites button

4. CONTACTS

THE CONTACT LIST

• Adding a Contact
• Finding a Contact
• Editing a Contact
• Sorting Contacts
• Creating a Distribution List

5. TASKS

TASK MANAGEMENT

• Adding a Task
• Update a Task
• Editing a Task
• Sorting Tasks
• Assigning a Task

6. NOTES AND JOURNAL

NOTES DEVELOPMENT

• Creating a Note
• Moving a Note
• Assigning Contacts to a Note
• Resizing a Note
• Assigning Categories to a Note
• THE JOURNAL
• Using the Journal
• Creating New Journal Entries

7. MANAGEMENT

MESSAGE MANAGEMENT

• Sorting Messages
• Moving Messages between Folders
• Searching for Messages

FOLDER MANAGEMENT

• Creating a New Folder
• Moving Folders
• Using Offline Folders
• Synchronizing Folders
• Deleting a Folder

8. MEETINGS, APPOINTMENTS AND EVENTS

APPOINTMENTS

• Adding an Appointment to the Calendar
• Inviting Attendees
• Editing an Appointment
• Setting Recurring Appointments
• Assigning a Category to an Appointment
• Deleting an Appointment

EVENTS

• Scheduling an Event
• Using Permissions
• Setting Permissions
• Viewing Other User's Calendars

MEETINGS

• Scheduling a Meeting
• Changing an Existing Meeting
• Replying to a Meeting Request
• Suggesting a New Meeting Time
• Tracking Meeting Responses
• Updating a Meeting
• Canceling a Meeting

9. OUTLOOK AND THE WEB

NEWSGROUPS

• Using Newsgroups
• Subscribing to a Newsgroup
• Reading Newsgroup Messages

INSTANT MESSENGER

• Using Instant Messenger

NETMEETING

• Using NetMeeting
• Setting up NetMeeting

CALENDAR

• Saving a Calendar as a Web Page

10. SAVING AND ARCHIVING

SAVE

• Saving Messages
• Saving in Alternate File Formats

ARCHIVE

• Archiving Messages Automatically
• Archiving Messages Manually
• Protecting Personal Folders