Training Course Outline.

WHAT’S NEW IN OUTLOOK 2007

• The Ribbon
• Message Flagging
• Navigation Pane
• Instant Search

A FIRST LOOK AT OUTLOOK

• The Microsoft Outlook Screen
• Help and Outlook demos
• Printing help sheets
• Navigation Pane
• Standard Toolbar
• Displaying or hiding toolbars

EMAIL CONCEPTS

• The structure of an email address
• The advantages of using email
• Spam or Unsolicited Email
• Viruses
• Phishing
• Digital signatures

SENDING MESSAGES

• Creating and sending your first email
• Sending emails to multiple addresses
• Receiving emails
• Using blind carbon copy
• Setting message subject
• Spell checking your message
• Inserting a file into a message
• Setting message importance
• Setting message sensitivity

MANIPULATING MESSAGES

• The Inbox Folder
• The Inbox Screen
• Selecting a message
• Message Status icons
• Reading a message
• Forwarding a message
• Opening or saving an attached file
• Replying to the sender of a message
• Replying to the sender and all recipients of a message
• Printing a message
• Previewing a message before printing
• Printing Options

MANIPULATING TEXT AND FILES

• Selection techniques
• Copying text to the Clipboard from a message
• Pasting text from the Clipboard into a message
• Copying text from one message to another
• Cutting text to the Clipboard from a message
• Moving text from one message to another
• Copying text from another application into a message
• Deleting text in a message
• Deleting text to the left of the insertion point
• Deleting text to the right of the insertion point
• Deleting an attached file from a message

CONTACTS

• What are contacts?
• Creating a contact
• Adding the sender of a message to contacts
• Addressing an email to a contact
• Deleting a contact
• Creating a new distribution list
• Adding an email address to a distribution list
• Removing an email address from a distribution list
• Sending an email to a distribution list

ORGANISING MAIL

• Searching for a message
• Searching for messages
• Creating a new mail folder
• Moving a message to a different folder
• Deleting a mail folder
• Sorting the contents of the Inbox
• Deleting a message
• Opening the Deleted Items Folder
• Restoring a message from the Deleted Items Folder
• Emptying the Deleted Items Folder
• Flagging a message
• Removing a flag mark from a mail message
• Marking a message as unread
• Marking a message as read

CUSTOMISING SETTINGS

• Adding an Inbox heading
• Removing an Inbox heading
• Resetting the Inbox headings